Support Center
From: 12pm - 8pm (NYC time)
On: Monday, Tuesday, Thursday, Friday, and Saturday
To open a support ticket click "Submit Ticket" below.
Please fill out the following form to initiate a conversation with support and we will reach out to you as soon as possible.
Downtime
Date: 09/01/2025
Time: 11:53am-12:23pm
Where: US-East-001
Fiber-optic line burial. Everything is now back up and running!